The Complacent Prospect
“Thanks, but I’m happy with my current supplier”
During most training workshops, we eventually get onto the subject of prospecting and cold calling. Besides the fear of cold calling, one of the most common struggles I hear from salespeople is all about the “Complacent Prospect”. By complacent, I mean they are happy with their current supplier and don’t want to make any changes.
It might sound like: “I’m happy where I’m at. I don’t think I’m going to make any changes.”
These comments from a prospect used to strike fear in my heart. It always felt like a dead end.
Listen in to learn a great way to react to the Complacent Prospect !
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